Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

StarkTape offers free standard shipping for all orders over $29*.
Choose one of these shipping methods at checkout for your product(s).
Standard shipping (5-7 business days) $5.95
Expedited shipping (2-3 business days) $8.95

How long will delivery take?

Standard shipping (5-7 business days)
Expedited shipping (2-3 business days)

How secure is shopping in the Online Shop? Is my data protected?

Privacy Policy
Web Site Terms and Conditions of Use
1. Terms
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, applicable laws, and regulations and their compliance. If you disagree with any of the stated terms and conditions, you are prohibited from using or accessing this site. The materials contained on this site are secured by relevant copyright and trade mark law.

2. Use License
Permission is allowed to temporarily download one duplicate of the materials (data or programming) on StarkTape’s site for individual and non-business use only.
This is the just a permit of license and not an exchange of title, and under this permit, you may not:
modify or copy the materials;
use the materials for any commercial use, or for any public presentation (business or non-business);
attempt to decompile or rebuild any product or material contained on StarkTape’s site;
remove any copyright or other restrictive documentations from the materials; or
transfer the materials to someone else or even “mirror” the materials on other servers.
This permit might consequently be terminated if you disregard any of these confinements and may be ended by StarkTape whenever deemed. After permit termination or when your viewing permit is terminated, you must destroy any downloaded materials in your ownership whether in electronic or printed form.

3. Disclaimer
The materials on StarkTape’s site are given “as is”. StarkTape makes no guarantees, communicated or suggested, and thus renounces and nullifies every single other warranty, including without impediment, inferred guarantees or states of merchantability, fitness for a specific reason, or non-encroachment of licensed property or other infringement of rights. Further, Mava Sports does not warrant or make any representations concerning the precision, likely results, or unwavering quality of the utilization of the materials on its Internet site or generally identifying with such materials or on any destinations connected to this website.

4. Constraints
In no occasion should StarkTape or its suppliers subject for any harms (counting, without constraint, harms for loss of information or benefit, or because of business interference,) emerging out of the utilization or powerlessness to utilize the materials on StarkTape’s Internet web page, regardless of the possibility that StarkTape or a StarkTape approved agent has been told orally or in written of the likelihood of such harm. Since a few purviews don’t permit constraints on inferred guarantees, or impediments of obligation for weighty or coincidental harms, these confinements may not make a difference to you.

5. Amendments and Errata
The materials showing up on StarkTape’s site could incorporate typographical, or photographic mistakes. StarkTape does not warrant that any of the materials on its site are exact, finished, or current. StarkTape may roll out improvements to the materials contained on its site whenever without notification. StarkTape does not, then again, make any dedication to updating the materials.

6. Links
StarkTape has not checked on the majority of the websites or links connected to its website and is not in charge of the substance of any such connected web page. The incorporation of any connection does not infer support by StarkTape of the site. Utilization of any such connected site is at the user’s own risk.

7. Site Terms of Use Modifications
StarkTape may update these terms of utilization for its website whenever without notification. By utilizing this site you are consenting to be bound by the then current form of these Terms and Conditions of Use.

8. Governing Law
Any case identifying with StarkTape’s site should be administered by the laws of the country of Romania StarkTape State without respect to its contention of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Privacy Policy
Your privacy is critical to us. Likewise, we have built up this Policy with the end goal you should see how we gather, utilize, impact and reveal and make utilization of individual data. The following blueprints our privacy policy.

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will gather and utilization of individual data singularly with the target of satisfying those reasons indicated by us and for other good purposes, unless we get the assent of the individual concerned or as required by law.
We will just hold individual data the length of essential for the satisfaction of those reasons.
We will gather individual data by legal and reasonable means and, where fitting, with the information or assent of the individual concerned.
Personal information ought to be important to the reasons for which it is to be utilized, and, to the degree essential for those reasons, ought to be exact, finished, and updated.
We will protect individual data by security shields against misfortune or burglary, and also unapproved access, divulgence, duplicating, use or alteration.
We will promptly provide customers with access to our policies and procedures for the administration of individual data.

We are focused on leading our business as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.

How does the StarkTape return/refund policy work?

Free Returns & Exchanges

Rest assured that we have in place an easy and hassle-free return/exchange policy:
Our 30-day-money-back-guarantee lasts 30 days. If more than 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return you simply have to provide the proof of purchase and send back your item in its original packaging.
Please contact us at to arrange a return or an exchange so we can give you all the details.

As soon as you send us the return tracking details, we’ll process your full refund, no questions asked. You’ll get a refund within 24 hours!

Don’t worry if you ordered the wrong size! We’ll immediately arrange an exchange after you contact us.
The returns, refunds and exchanges are FREE of charge.

What is your policy about spam and email whitelisting?

Many e-mail and Internet companies are now using programs to block unwanted emails, often called spam. Sometimes, however, these programs block even emails you want to get.

To Ensure You Are Receiving Your StarkTape emails you need to take the next few steps:
Be sure to add the corresponding StarkTape email addresses to your email white list to ensure the best chance of receiving our content and updates.
A whitelist is a list of accepted items or persons in a set…. a list of e-mail addresses or domain names from which an e-mail blocking program will allow messages to be received.

Why is this important?
Unsolicited, unwanted advertising emails, commonly known as “spam”, are now a big problem. It’s reached such proportions that most e-mail services and Internet Service Providers have put some sort of blocking or filtering system in place or begun relying on self-proclaimed blacklists to tell the good guys from the bad.
StarkTape approves their intention to protect you from spam, but everyone agrees that the current systems for stopping spam are far from a perfect solution. They often block emails that you’ve requested, but that fits somebody’s idea of what spam looks like. The more responsible anti-spam activists are working hard to cut down on these “false positives”, but in the meantime, you might unexpectedly find you’re not getting the expected content.
As it happens, there’s something you can do to keep your subscription content from falling into the false-positive trap. You can fight the blacklists with a “white list”.

Whitelist us now, before your delivery is interrupted.
Of course, every e-mail system is different. Below are instructions for two of the more popular ones. If yours isn’t here, please contact your ISP’s customer service folks for their instructions. (If you want, you can forward the answer to us and we’ll add it in the list.)

Gmail: In your inbox, locate an email from or from StarkTape.
Drag this email to the “primary” tab of your inbox.
You’ll see that our emails will go to your primary folder in the future!

Yahoo! Mail When opening an email message, if you hover with your mouse over our address, it should discover a little box. Go for the three dots in the left corner and then press “Add to contacts” – a pop-up image should appear. Select “Save”.

Depending on which browser you use, another option would be this: when you open an email, a “+” symbol should display next to “From: and the sender’s name”. Select this and an “Add to contacts” pop-up should appear. Select “Save”.

Thank you for taking the time to read and follow the instructions!

Are you on social media?

Of course we are! And we’re actually pretty cool: awesome pics, contests and giveaways, great discounts… Just follow the icons from the footer or botton page!

Send us an email